We reply to every message within 2 business days, usually sooner.
Customer support
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Order support email: support@altarvoid.com
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Phone / WhatsApp: +91 76784 06800
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Instagram: @altarvoidofficial
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Hours: Monday to Friday, 10 am – 6 pm IST, excluding public holidays
For anything about an order, email from your registered address with your order number in the subject, and attach any photos or videos.
Seller details
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Legal name: Pinky Gupta, trading as Namish Fortunes
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Brand: ALTARVOID
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Registered address: B-128, Mayapuri Industrial Area, New Delhi – 110064
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GSTIN: 07AVUPG3858R1ZH
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Country of origin of products: India
Grievance Officer
Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
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Name: Namish Gupta
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Designation: Grievance Officer
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Email: support@altarvoid.com
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Phone: +91 76784 06800
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Address: B-128, Mayapuri Industrial Area, New Delhi – 110064
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Hours: Monday to Friday, 10 am – 6 pm IST, excluding public holidays
Send complaints in writing by email, with your name, order number, the issue and any supporting screenshots. Comments or DMs on social media aren't treated as formal complaints. We acknowledge every complaint within 48 hours and aim to resolve it within 15 days. If you're not satisfied with our response, you can also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.
